Things weren't any better in 2013-2014. I worked for an Advance Auto store that was originally the only auto parts store in the area for years. Autozone came right before I started and immediately took half the sales. Then Walmart came and took the oil change sales, some battery sales, and that of the piddly things on the sales floor. Despite this, Advance never dropped the sales goals for my store. About 6 months after I started, they implemented a new sales goal policy where you were written up if you did not meet your sales goals for the period. I worked the late shift (2-9pm), so of course I never made my sales goals since they were astronomical. Once you hit 4 writeups, they terminated you. I made it to three write ups, and then put in my notice so that my last day was the day prior to when they would have likely terminated me. Only one person from my store ended up not getting termed, mainly because he only worked 10 hours a week and his position wasn't included in the sales goals requirements.
I won't feel sad when Advance goes belly up. They did it to themselves.
I work for the "better parts store" (not Autozone). My now former manager (got promoted) started with Advance, and from what he's told me, it definitely sounds like they are run by people who know nothing about parts or even retail in general. One of my current coworkers used to be a manager for them, and she doesn't know what a carrier bearing is, or understand the difference between 2 or 4 wheel drive. She used to run a store quite literally by herself, with no help.
My current employer is a fantastic company to work for. They are still run by the original family, and ALL managers, store, district, regional, and beyond, all the way up to the CEO, started out on the parts counter. They will not hire someone as a manager who does not have parts experience. I have talked to very high positions in the company. We have a social media type thing that allows us to communicate with Store Operations. I once went on there and ranted a bit about a certain "performance" fuel pump that we carry that has a high failure rate. In less than 2 hours, I came in the store from putting in a battery, and was told that corporate was on the phone for me. I was greeted by the product manager for all of our performance parts (the guy who actually determines what goes on our shelves), and he patiently explained to me why we carry that specific pump, despite the failure rate. The guy is a gear head himself, and I was on the phone with him for over 7 minutes. Awesome stuff.