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How would you rate U-Haul Truck Parts?  

3 members have voted

  1. 1. How would you rate U-Haul Truck Parts?

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Posted
I've purchased quite a few things from them and as stated their prices are very fair and you can't beat the shipping. It was very quick shipping as well, with well packaged items. :nabble_smiley_good:
  • 2 weeks later...
Posted

I've purchased quite a few things from them and as stated their prices are very fair and you can't beat the shipping. It was very quick shipping as well, with well packaged items. :nabble_smiley_good:

Customer service is another reason I like U-Tech Center. Today I got my Saginaw power steering pump, and the pics below show how it arrived. So I called the # that was on the information that came with it and left a message explaining what the problem was - that the box had a hole in it and the reservoir has been dinged.

A bit later I got a call from a strange # that I let roll to voice mail. It was from Frank and he said "I apologize" and "I'll have another one shipped to you." Then "...feel free to call me at 877-804-6297 if you have any questions."

So I called and had a really good conversation with Frank. I told him that the box was old and it looked to me like the packaging failed, but that I think the pump is usable. He said "No worry, I'll have another one sent to you." When I asked what to do with this one he said "There's no reason to return it." So I told him I'd give it away and he said "Sure!" :nabble_smiley_oh:

In addition, I told him about this review system and that I'd be happy to send him a link. He said to send the link and tell y'all that you can use this email address to communicate with him: truckparts@uhaul.com.

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